The best way to gain customers nowadays is through the internet. However, what not everyone talks about is how to create a relationship with the customers. You already have so that they want to continue consuming your services or products. See below what customer loyalty is. Customer loyalty When thinking about sales strategies, many companies focus on gaining new customers. But it is also essential to think about how to retain them, that is, how to win over someone who has already bought from their brand. Therefore, ensuring that the consumer has a great experience, both at the time of purchase and when consuming your content. Is very important to ensure that he continues to consume. In addition, when having a great experience, the chances of that consumer recommending your company to acquaintances are much greater.
How to retain customers in the Digital Age
We know that nowadays, no matter what area you work in, it is essential to be present on digital if you want your company to grow. So, as you progress with your live customers, it’s important to know how to do that on digital channels. There are some alternatives that can be used to retain customers: 1. Enable website or social network notifications You can offer discount codes or coupons to those consumers who allow Chinese Thailand Phone Number List you to send them notifications. By doing so, they receive news and promotions through push notifications, SMS or even a newsletter. That way, both win; you for promoting your products or services, and the customer getting a discount in the store. 2. Accumulate points in exchange for products. Another option to make your customer buy again is through cumulative points.
They can work as follows
With each purchase. The customer earns an amount of points. Which, when reaching a certain number, can be exchanged for a service or product. You can make the amount of points proportional to the purchase amount, that is, the Gulf Email List higher the purchase amount, the more points are accumulated.Use cashback Cashback is already a widely used resource in North American countries, but here it is still becoming popular among e -commerces and intermediary companies. A portion of the amount paid by the consumer is offered back in the form of cash and credits to be used in the store. Some companies resorted to the brand’s social investment. So that the cashback is turned to charities in which the customer chooses one of the pre-selected list.